Landlord Guide

A guide to letting with Roy Brooks Ltd

Step 1 - Accurate valuation

Our aim is to let your property as quickly as possible for its maximum market price. We have a large database of tenants looking to move, advertise on all of the major property portals, in magazines and across social media. Our lettings team actively call out your home to suitably matched tenants.

We know the area inside out and our staff frequently win awards and praise for our lettings service. Get in touch to book a free valuation or ask us anything you need to know about renting out your property.

Step 2 - Selecting an estate agent

We can help with all aspects of lettings. Our staff have solid knowledge of the legalities associated with being a landlord and can arrange any service you may need. Our offices are open until late during the week and on Saturdays to enable viewings around people’s bust schedules.

We automatically renew your annual gas and electricity certificates and will make sure your Energy Performance Certificate is up-to-date. We can tailor our lettings service around your wishes and do as much or as little as you want. Read about our landlord services and charges here.

Step 3 - Fuss free property management

If you don’t embrace calls about leaking washing machines on a Sunday evening, our management service deals with property maintenance issues 24hrs day, 365-days a year. A dedicated property manager collects rent payments, deals with emergency repairs, answer queries and work on your behalf throughout the tenancy.

You can even arrange it so we make regular visits to check your property is being looked after, for complete peace of mind.

Step 4 - Presentation counts

If you want to attract professional tenants willing to pay premium rents, you will need to present an exceptional property. Fresh décor, clean carpets and working appliances are the beginnings of a desirable rental proposition. We can arrange redecoration and deep cleaning between tenancies and manage refurbishments on your behalf.

Step 5 - Inventories that protect you

An inventory is a legal document that records the contents and condition of a property at the beginning and end of each tenancy. The check-in and check-out reports are compared and if your property or its contents have been damaged, you will be refunded the cost of repairs or replacements.

Step 6 - Inventories that protect you

We use the best performing property portals, our own busy website, our large database of registered applicants, traditional print media and social media to give you 360-degree marketing coverage.

Our Lettings Team call tenants registered with us that match your property and tenancy timing closely to encourage them to view it. We want t find you the best tenants as quickly as possible so you have no void periods. Our staff are so good at this they come up with recommendations like these.

Step 7 - Viewings with Roy Brooks

We show prospective tenants around your property, can chauffeur them there and answer any questions about your property and the local area. If the property is empty, we can arrive before a viewing to clear unattended post and draw curtains. We’ve even been known to feed the cat and take out the rubbish while a client’s away!

Step 8 - All about offers

As soon as a tenant makes an offer on your property, we let you know alongside their employment details, proposed move-in date and any special circumstances they may request. You can then decide whether or not to accept their offer.

Once you do accept an offer, we begin referencing the tenant and take a deposit to hold the property off the market while we tweak all of the move-in details and associated documentation. If the tenant passes referencing, we take a security deposit (usually 6-weeks’ rent), arrange an inventory check-in report, draw up a tenancy agreement and make sure your legal certificates are up-to-date.

Step 9 - Protecting you throughout the tenancy

The security deposit (usually 6-weeks’ rent) is held in an authorised deposit protection scheme until the end of the tenancy. Following no unreasonable damage to the property or its contents, the deposit is returned to the tenant. If damage does occur, you will be refunded the cost of repair or replacement from the deposit.

We offer different landlord services. With our fully managed properties, we keep all eyes on your property and can arrange periodic visits to make sure it’s being looked after.

If you have any questions or need help with anything at all, you are always welcome to drop us a line or call Kelly on 020 3206 3063.

Step 10 - Renewing with us

Once a tenancy is coming to an end, we will contact you to see what you’d like to do. We can ask the tenants if they’d like to stay and renew all certificates and contracts on your behalf. We don’t charge renewal fees either.