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Landlord services

You cannot compromise when it comes to entrusting the income and upkeep to others. Roy Brooks has a qualified, experienced and efficient team who get you let fast, ensure legal obligations are adhered to, rents are received on time and you are paid promptly. Staff like ours are hard to find: this is the team that will consult with you all the way.

Your property can be valued, photographed, written-up and attractively presented on the web within 2 hours.  It will be on Rightmove, Findaproperty, Propertyfinder and Primelocation and may also feature in Living South and Southwark News. Viewings are often the same day and same day lets are not unusual.   

You may require a simple no-frills Tenant Find service if you want to manage the property yourself. Alternatively you may prefer to be a remote Landlord and take up the Fully Managed option. There is a half-way mark called Rent Collect which sorts out ongoing financial matters, leaving you to tend to the upkeep.  Premium is for those seeking financial certainty.

If you have managed a property before, you will know that maintenance issues rarely arise at convenient times: baths over-flow on a Saturday night and boilers break down on bank holidays.  Whatever the problem, whenever it occurs, Roy Brooks Property Management runs a 24/7 maintenance and emergency helpline, Read on before selecting the service that's right for you.

View Our Landlord Fees

Service packages

Property Management 24/7

We can provide this service whether or not we have let your property. Your property will have the full attention of our dedicated property manager. You will have direct access to him via email and mobile.

We will:

  • Undertake routine visit checks to ensure the property is kept in good order.
  • Arrange free estimates for work from qualified and approved contractors.
  • Organise any necessary repair work and approve payments
  • Review and renegotiate rents and arrange tenancy renewals where appropriate
  • Arrange checkout,  negotiate dilapidations where relevant, and return tenant's deposit once finalised

“ I have used Roy Brooks as the letting/managing agent of my London property for 17 years. Lewis Gordon has been the property manager for the majority of those years. I most value his ability to communicate and keep me informed of all the issues that arise from time to time...... I know from experience that he will take the best care of my property within my budget and time frame.”
Joanna Young

Tenant Find No frills

A basic service for experienced landlords who have the time and experience to deal with the issues that arise out of a tenancy. Known as tenant find, we find the ideal tenant, and then hand over.

We will:

  • Provide free market appraisal and property preparation advice
  • Advertise and call prospective tenants to view
  • Accompanied viewings
  • Negotiate terms of the tenancy between landlord and tenant
  • Conduct stringent referencing and credit check with report provided to you
  • Preparation of tenancy agreements and relevant notices to protect your legal rights
  • Receipt of initial move-in monies incl rent and deposit and transfer by bacs
  • Registering the deposit with the Tenancy Deposit Scheme
  • Arrange optional services such as a professional inventory and check in service by independent clerk

Rent Collection Halfway mark

We will find a tenant and collect the rent. This service works well for Landlords who want to be involved in the day-to-day management and maintenance of their property but prefer to be relieved of all matters relating to the collection of rent and the immediate issues that arise from it.

In addition to Tenant Find we will:

  • Arrange a professional inventory and check in/out service by independent clerk
  • Collect the rent each month from the start of the tenancy
  • Pursue the tenant and serve possession notices if the Tenant should fall into arrears
  • Provide monthly and annual statements of account for tax purposes detailing the rent collected, when, and any agreed deductions

"Rent Collect suits me perfectly. I can keep up with repairs, but somehow, checking my bank account to ensure monies have arrived is a discipline that escapes me.

I know someone else is taking care that this happens (and chasing if it doesn't). Roy Brooks forward the rent on to me faster than any agent I have known. The annual statement is a Godsend come the tax return. My affairs are now really well in order. Thank you Roy Brooks"
G. G.

Fully Managed The Works

This service comprises Tenant Find( above) Rent Collect ( above) and Property Management (above). We deal with all the routine and incidental maintenance of the property, consulting with you every step of the way. A service designed for Landlords who may not have the time, experience or desire to get involved in the day-to-day management of the property, or who are going overseas.

In addition, overseas Landlords will appreciate the following

  • Help and assistance in registering for the Landlord's; Exemption Scheme
  • Payment to HM Revenue & Customs on the landlord's behalf
  • Help and assistance in registering for the Landlord's; Exemption Scheme
  • Payment to HM Revenue & Customs on the landlord's behalf
  • All calls and correspondence faxed/emailed/posted to your chosen residence free

"Lewis Gordon has been my property manager at Roy Brooks for over five years. Firstly the property has never been empty because Roy Brooks have always been very quick to find tenants. It has also been very well looked after and maintained. The tenants have all been great, rent has always been paid and dealing with Roy Brooks has always been very easy. Communication is excellent and timely.

Lewis is great, he knows me and how I like to work with him. I can trust him to make decisions on my behalf and to contact me when a decision really needs my input. He is also great at giving me an honest opinion when I ask for one. I respect his advice and trust him."
Elaine Bickell

Premium Full Monty

Even with our Fully Managed Service, some landlords still want more financial security. This service provides you with a property management service that includes rent insurance and legal cover. You are guaranteed rent for up to 6 months over a period of 12 months, £50,000 of legal cover and a free legal advice line in the event of a claim.* To get your property let 'super speedy', we also provide a 'premium listing' on Rightmove. Call Kelly for further details.

* Roy Brooks Limited is an Introducer Appointed Representative of Managing Agents Reference Assistance Services Limited, under reference 425817 which is authorised and regulated by the Financial Conduct Authority (FCA). See www.fca.gov.uk/register for further details.

SERVICES CHECKLIST Tenant Find Rent Collect Fully Managed Premium
Free advice & assistance tick tick tick tick
Marketing Report tick tick tick tick
Internet Advertising
roybrooks.co.uk
rightmove.co.uk
propertyfinder.com
hotproperty.co.uk
ukpropertyshop.co.uk
findaproperty.com
primelocation.com
fish4homes.co.uk
email4property.co.uk
globrix.com
zoopla.co.uk
tick tick tick tick
Roy Brooks Lettings Board tick tick tick tick
Preparing Tenancy Agreements tick tick tick tick
Professional Inventory tick* tick tick tick
Landlords Building & Contents policies tick* tick* tick* tick*
Rent & Legal Assurance tick* tick* tick* tick*
Tenancy Renewal Service tick* tick* tick* tick*
Rent reviews (after 12 months) tick* tick* tick* tick*
Rent Arrears Recovery Service cross tick tick tick
Revenue & Customs Reports cross tick tick tick
Rent Collection Service cross tick tick tick
Monthly Accounts Statements cross tick tick tick
Property Maintenance Service cross cross tick tick
PAT testing Service tick* tick* tick* tick*
Routine Property Visits tick* tick* tick tick
Tenant Checkout Service cross tick tick tick
Move Out Property Condition Assessment cross tick tick tick
Mortgage Services tick tick tick tick
EPCs tick* tick* tick* tick*
Utilities tick* tick* tick* tick*
Empty Property Service tick* tick* tick* tick*
A Showcase on www.rightmove.co.uk cross cross cross tick
FREE Legal Advice Line cross cross cross tick
Inclusive of our Roy Brooks Rent & Legal Insurance cross cross cross tick
Guaranteed rent if the tenant defaults - paid to you within 15 days cross cross cross tick
Guaranteed rent for 12 months cross cross cross tick
£50,000 of legal cover cross cross cross tick
Dedicated Arrears Specialists cross cross cross tick

*Optional Services subject to an additional charge.

Lewis Gordon has been my property manager at Roy Brooks for over five years. Firstly the property has never been empty because Roy Brooks have always been very quick to find tenants. It has also been very well looked after and maintained. The tenants have all been great, rent has always been paid and dealing with Roy Brooks has always been very easy. Communication is excellent and timely.

Lewis is great, he knows me and how I like to work with him. I can trust him to make decisions on my behalf and to contact me when a decision really needs my input. He is also great at giving me an honest opinion when I ask for one. I respect his advice and trust him.

Elaine Bickell

We just wanted to say a small but personal thank you after such an epic struggle! We really are very appreciative of all that you did; you handled the whole saga with quiet determination coupled with great good grace. Wish I could have managed the same!

Everyone down here is so relaxed and jolly compared to London, it is really very noticeable! I don't think Mark has stopped smiling.
Thank you again James, and lots of good wishes to you.

Judith Luker more Testimonials here see allagents.co.uk here
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Landlord Letting Fees

Property Management Only charged monthly 7% +VAT

Let Only a single up-front charge on rental income for the life of the AST 10% +VAT

Rent Demand Service charged monthly 12% +VAT

Fully Let and Managed charged monthly 15% +VAT

Premium Service charged monthly 17% +VAT

Additional services (if required) include EPC (£60), Gas Safety check (£60), DPS registration (£25), CO2 alarm /Smoke alarm fitting (£30 plus £5 per alarm), Addendums to AST (£100), check-in report (from £65 to £170) , Tenancy renewal charge (£100) all +VAT

Roy Brooks is a member of the Property Ombudsman Scheme. Further details can be found at www.tpos.co.uk